Understanding the role of creating a share point in organizational collaboration for e-government success

Abstract

This paper describes the idea of creating a new space, as a share point, regarding e-government organizational structure. The purpose of share point is to give an opportunity for overcoming organizational barriers. The study argues that one of the problems in e-government applications, particularly in small scale towns, is communication problems between departments observed by management Actually the problem, at first glance, may seem as a reflection of a silo mentality, but it is the problem of institutionalization rather than the existence of information silos This study recommends that there should be a venue designed for information sharing as a share point. Such a design, necessarily requires department managers to be ensured of trust and privacy as well as to facilitate the information sharing environment. Copyright 2014 ACM.